Support
The device is guaranteed by the manufacturer against defects in material and workmanship for a period of 2 years from the date of purchase. • This warranty does not apply to damage caused by incorrect use, dropping or dismantling of the device by unauthorized persons. • Any further warranty or liability for consequential damage is expressly excluded. • Warranty claims should be addressed - enclosing the receipt of purchase - to the relevant sales outlet.
Warranty Extension
With the PIEPS Warranty Extension you have the possibility to extend your warranty easy and for free. Register online on pieps.claudapp.net and receive your warranty certificate for 5 years from date of purchase. This saves possible repairs and saves precious time. The warranty can be extended within 3 months from date of purchase.
The Warranty Extension is possible for following units:
- PIEPS DSP
- PIEPS DSP TOUR
- PIEPS VECTOR
For application you need the free
Microsoft Silverlight-Plugin.
Step-by-step instruction (PDF)
Software Update
Every PIEPS DSP/DSP Tour can be tested and updated with the latest PIEPS firmware. With your safety in mind our R&D team is constantly working on improving the firmware to reflect and incorporate all our experiences in the field. Every new firmware is developed to be compatible with any PIEPS DSP/DSP Tour. You can have your PIEPS DSP/DSP Tour checked and its firmware updated at every PIEPS Service Center and PIEPS distributor.
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PIEPS DSP I DSP Tour (ab 8.2)
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3.1
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4.0
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5.0
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6.2
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8.2
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| Smart transmitter |
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| iPROBE Support |
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–
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| iPROBE Support optimized |
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| Wattage optimized (iPROBE Support) |
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–
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–
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| Frequency measurement |
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| Old beacon mode |
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| Optimized MARK function |
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| Advanced SCAN function |
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| Self–Check |
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| TX600 Search |
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How can you display your latest firmware at your PIEPS DSP?
You have to press the SCAN and SEND button for a few seconds.
How can you display your latest firmware at your PIEPS DSP Tour?
When you are switching the beacon on the latest firmware is indicated on the display.